Contact information
Thank you for visiting Glad2Glow. If you have a question about a product, order, delivery, return, or refund, please contact our customer support team by email.
Customer Support
Email: cs@glad2glow.com
When contacting us about an order, please include your order number, the email address used at checkout, and a clear description of your request. For damaged, defective, missing, or incorrect items, please also include clear photos or videos where applicable.
Phone support is not currently available. Please use the email address above for all customer-service enquiries.
Business Information
Legal business name: Hong Kong Pure Glow Limited
Trading name: Glad2Glow
Registered business address: RM C306, OFFICE 26, 6/F, MEGA CUBE, NO. 8 WANG KWONG ROAD, KOWLOON BAY, KOWLOON, HONG KONG
Website: https://glad2glow.com
Email: cs@glad2glow.com
Please contact us before sending a return. Products sent to the registered business address without prior authorization may not be accepted or processed.